Explorers

Support

For help with sign-in, offline drafts, Trail Log synchronization, or account deletion, email support@explorers.rocks.

Before contacting support

Keep unsynchronized entries on the device, reconnect to a stable network, and use Sync Now in Settings. Never email a sign-in code, access token, encryption key, or private Trail Log note or photo.

Delete your account

In the iPhone app, open Settings, type DELETE in the confirmation field, and select Delete my account. If the app asks for recent authentication, log out, sign in again, and repeat the deletion request.

Privacy requests

Send privacy, access, correction, or deletion questions to privacy@explorers.rocks.